Category Archives: Business

Why You Should Hire Inbound Call Center Services

by Wayne May 10, 2017

As a small business owner, you should consider outsourcing your incoming calls so that you can benefit from the economies of scale and efficiency that are similar to what big businesses enjoy. The customer service staff in the call centres are regularly updated and trained on advanced customer service techniques.

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How Implementing the Right Continuous Development Policy May Aid in Software Requirement Management Efforts

by Wayne March 7, 2017

Organizations that are subject to ongoing and continuous development and expansion efforts may benefit tremendously by performing an impact analysis at regular intervals, utilizing the most versatile and agile tools or resources as well ensuring that all data produced through use of requirements management tools is able to be put to good use. From licencing and scope issues to test management efforts that may be critical for determining platform compatibility and the upgrade potential for digital infrastructure, policies and processes that utilize the best software requirements management tools and resources can often make a considerable difference.

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