Why You Should Hire Inbound Call Center Services

Wayne May 10, 2017

As a small business owner, you should consider outsourcing your incoming calls so that you can benefit from the economies of scale and efficiency that are similar to what big businesses enjoy. The customer service staff in the call centres are regularly updated and trained on advanced customer service techniques.

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How Indoor Navigation Can Revolutionize the World

Wayne April 27, 2017

Many older adults can clearly recall a time when GPS was not commonly used on smart phones and other devices. The old methods of finding a new location were to print out a map from your home computer before you left the house, to call for verbal step-by-step directions or to break out a large folded map to look for the address on your own. In many cases, getting lost was also part of the experience. Outdoor navigation was greatly improved through the use of GPS on smart phones and other devices, enabling you to get detailed driving instructions to and from any location within seconds. However, once you reached the front of a building, you were on your own to navigate your way through that building. Indoor navigation for the military has already been heavily tested in various ways, and indoor navigation is now on the brink of revolutionizing the world.

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How Implementing the Right Continuous Development Policy May Aid in Software Requirement Management Efforts

Wayne March 7, 2017

Organizations that are subject to ongoing and continuous development and expansion efforts may benefit tremendously by performing an impact analysis at regular intervals, utilizing the most versatile and agile tools or resources as well ensuring that all data produced through use of requirements management tools is able to be put to good use. From licencing and scope issues to test management efforts that may be critical for determining platform compatibility and the upgrade potential for digital infrastructure, policies and processes that utilize the best software requirements management tools and resources can often make a considerable difference.

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